For a longtime as a value added idea, pushed by a few donors and social investors, Social Performance Management in microfinance was seen more as a distraction and the focus largely remained on financial performance. Of late, the criticality of Social Performance has assumed serious significance and is increasingly being seen as central to the operations of MFIs. Several stakeholders have been investing in efforts to embed Social Performance indicators into institutional practices and promote management and staff to adopt them. Efforts of a few stakeholders such as social investors, the Smart Campaign, the Social Performance Task Force, MIX and MF Transparency at the global level have helped to push the idea and agenda of Social Performance and its adoption by MFIs. Within India, particularly after the Andhra Pradesh crisis, the need and significance of SPM to be adopted and internalized into MFI operations came to be realized. While EDA initiated the idea of social ratings a few years back, there was not enough response to the idea from MFIs. However, soon after the crisis, the SIDBI - led Lenders Forum and the more recently established Responsible Finance Forum have helped in better integration of SPM within the practice of the microfinance sector, which has been enabled by the Codes of Conduct instituted by the two industry associations, code of conduct assessments of MFIs and SPM reporting in MIX. Given the critique from within and outside the sector regarding drifting from the mission, the need for promoting Social Performance Management and documenting and disseminating the progress in this area, SPM has become more critical. The Social Performance Report 2011 is the first report brought out by ACCESS Development Services to present a landscape of the role being played by various stakeholders in helping to internalise Social Performance in operations, document and showcase best practices through field-based evidence and help to build and strengthen the drive towards responsible finance.